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IBERIABANKfsb is committed to providing quality products and services in an environment that protects consumer privacy rights. We respect the right to privacy of our customers, applicants for our products and services and individuals visiting us on-line. We are committed to protecting confidentiality of the information furnished to us by our customers and our former customers.
This Notice describes the types of information we collect, how we use the information, and how we protect your confidential information. This Notice is subject to change. You can always review our current Privacy Notice on our web site at www.iberiabankfsb.com, or visit any of our offices to obtain a copy.
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WHAT DOES IBERIABANKfsb DO WITH YOUR PERSONAL INFORMATION?
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Why?
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Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do. |
What? |
The types of personal information we collect and share depend on the product or service you have with us, including information shown on consumer credit reports and from your application. This information can include:
- Social Security Number and income
- Account balances and payment history
- Credit history and credit scores
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How? |
All financial companies need to share customers’ personal information to run their everyday business - to process transactions, maintain customer accounts, and report to credit bureaus. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons IBERIABANKfsb chooses to share; and whether you can limit this sharing.
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Reasons we can share your personal information |
Does IBERIABANKfsb share?
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Can you limit this sharing? |
For our everyday business purposes – to process your transactions, maintain your account, and report to credit bureaus |
Yes |
No |
For our marketing purposes – to offer our products and services to you |
Yes |
No |
For joint marketing with other financial companies |
Yes |
No |
For our affiliates’ everyday business purposes – information about your transactions and experiences, including account balances and payment history |
Yes |
No |
For our affiliates to market to you |
Yes |
Yes (Complete opt out form) |
For our affiliates’ everyday business purposes – information about your creditworthiness or from your applications with us |
Yes |
Yes (Complete opt out form) |
For non-affiliates to market to you |
Yes |
Yes (Complete opt out form) |
Sharing practices |
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How often does IBERIABANKfsb notify me about their practices?
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We must notify you about our sharing practices when you open an account and each year while you are a customer. |
How does IBERIABANKfsb protect my personal information?
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We restrict access to nonpublic personal information about you to those employees who need access in the course of doing business and/or to provide you with the products or services you need. We maintain physical, electronic and procedural safeguards that comply with federal regulations to guard your nonpublic personal information. |
How does IBERIABANKfsb collect my personal information?
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We collect your nonpublic personal information about you from the following sources:
- Information we receive from you on forms when you request a product or service;
- Information about your transactions with us, our affiliates, or others;
- Information we receive from consumer reporting agencies; and,
- Information collected by the use of “cookies” on some of our web pages. We use cookies to determine how many people visit our site which enables us to improve the design and content. Information that we collect through the use of cookies is subject to this Policy.
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| Why can’t I limit all sharing? |
Federal law gives you the right to limit sharing only for
- affiliates’ everyday business purposes-information about your creditworthiness
- affiliates to market to you based on your personal information that we collect
- non-affiliates to market to you
State laws and individual companies may give you additional rights to limit sharing. |
Definitions |
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Everyday business purposes |
The actions necessary by financial companies to run their business and manage customer accounts, such as
- processing transactions, mailing, and auditing services
- providing information to credit bureaus
- responding to court orders and legal investigations
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Affiliates |
Companies related by common ownership or control. They can be financial and nonfinancial companies.
- Our affiliates include our banks, mortgage companies, insurance companies, and securities brokerages.
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Non-affiliates |
Companies not related by common ownership or control. They can be financial and nonfinancial companies.
- Non-affiliates we share with can include mortgage companies, insurance companies, direct marketing companies, and nonprofit organizations.
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Joint marketing |
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
- Our joint marketing partners include reputable companies for the purposes of informing you about products and/or services they offer. Our partners may be financial service providers, direct marketing firms or other companies such as non-profit organizations.
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If you want to limit our sharing |
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Contact us |
By mail: mark your choices below, fill in and send form to:
Customer Privacy Control Desk
IBERIABANKfsb
PO Box 7299
Little Rock , Arkansas 72217 -7299
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YOUR RIGHT TO OPT OUT OF SHARING YOUR NONPUBLIC PERSONAL INFORMATION WITH OUR AFFILIATES
We are permitted to disclose nonpublic personal
information about our transactions or experiences
with you to our affiliates. We may also disclose other
nonpublic personal information to our affiliates (that is,
nonpublic personal information beyond our transactions
and experiences with you), unless you tell us to not
disclose this other nonpublic personal information.
Your decision to opt-out of sharing your nonpublic
personal information will apply to all products and
services you receive from us.
If you have one or more joint accounts, an opt-out
instruction given by one participant of such an account
will affect all of the accounts of the person who opts out
and all information from those accounts about others
who participate in those accounts.
If you wish to opt-out of disclosures, you may do so by
using any of the following methods.
- Notify us that you do not want us to share your nonpublic personal information with our affiliates, other than nonpublic personal information relating to your transactions and experiences with us. Please include the following information: your name, social security number, account number, street address, city, state, zip code. Please sign your letter as authorization for opting out of sharing and send it to the following address:
IBERIABANKfsb
PRIVACY CONTROL DESK
P.O. Box 7299
Little Rock, Arkansas 72217-7299
- Complete and return an email form that you can obtain by clicking here.
Click here for the Credit Card Policies
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